Editing a user profile

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Editing a user profile

Viewers and contributors can edit their own user profile while an administrator can update any user’s profile details.

Editing own user profile

To update your own profile details, follow these steps:

  1. Click on your name on the top right corner
  2. Click on My Profile
  3. Your profile appears. You can edit any information that you want to update
  4. Once edited, you will need to enter your current password to update these details
  5. Click on the Update profile button
  6. A success notification appears that your profile has been updated
Editing another user’s profile

If you are an administrator of your portal, then you can edit any user’s profile details by following these steps

  1. Navigate to the Users screen
  2. Click on any user’s name and you will land on their profile
  3. You can edit any information that you want to update
  4. Once edited, click on the Update Profile button
  5. A success notification appears that the user profile has been updated

Note

  • You cannot update the details of a user who is an Account Owner. They can update their own profile by navigating from the top right corner.
  • A user’s profile may show more details than the ones shown here in case any custom fields are added aginst a user profile in portal settings.
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