Analyzing survey reports

← All Topics
Table of Contents

Analyzing survey reports

A list of your survey respondents and their responses are all gathered to help you visualize and analyze these reports. The three components for your survey reports include:

  1. An overview dashboard
  2. Question summaries
  3. Individual responses

A brief description of what these reports entail and how you can access them is given below:

Overview dashboard

This dashboard can be accessed from the Overview tab in any survey’s studio and it shows you following important data about your survey

  1. Questions: this displays the number of questions in a survey
  2. Responses: this displays the total responses collected
  3. Average time spent: this displays the average time taken by your respondents to respond to this survey in seconds
  4. Response volume: this is a bar graph showing the number of responses submitted on any given day
  5. Collect responses: this is a table that shows
    1. Respondent: this displays the name of the respondent and if you click on any of these respondent’s name, you will see how they responded to each question in the survey
    2. Skipped: this value displays how many questions did this respondent skip or did not answer while taking the survey
    3. Answered: this value displays how many questions did this respondent answer while taking the survey
    4. Submitted on: this displays the relative time when the survey was submitted by this respondent

Question summaries

Question summaries give you an overall view of how every respondent responded to a given question. A question’s summaries can be accessed as follows:

  1. Navigate to the Results tab in a survey studio
  2. Use the navigator given on top to reach a specific question’s summaries

These reports show different data for each type of question as explained below:

Text question

For a text-type question, these reports will simply show a list of responses submitted by each respondent for this question.

Single choice question

For a single choice question, you will see a graphical view of how many respondents chose a particular option. The graphical view helps you to gain a quicker and clearer understanding of the option that was chosen the most and the one that was chosen the least by your respondents. A deeper look at this can be taken from the table provided below which lists each option, the percentage responses it received, as well as the exact number of respondents.

Multiple choice question

For a multiple-choice question, you will see a graphical view of how many respondents chose a particular option. The graphical view helps you to gain a quicker and clearer understanding of the option that was chosen the most and the one that was chosen the least by your respondents. A deeper look at this can be taken from the table provided below which lists each option, the percentage responses it received, as well as the exact number of respondents. As a respondent can choose more than one option listed in this type of question, the total number of respondents will be less than the total of actual responses each option received.

Single choice matrix question

For a single choice matrix question, you will see a graphical view at the top that displays how many respondents chose a given option for each item. This view helps you to gain a quicker and clearer understanding of the option that was chosen the most and the one that was chosen the least by your respondents. A deeper look at this can be taken from the table provided below which lists each item vertically and their options defined horizontally. Each intersection at this table gives the number and percentage of respondents that chose a particular option for a given item. And the last column shows the total number of responses collected for a given item in the matrix.

Individual responses

You can also choose to view the complete response someone submitted against your survey. Individual responses can be accessed as follows:

  1. Navigate to the Results tab in a survey studio
  2. Click on Individual Responses tab
  3. Use the navigator given on top to reach a specific respondent’s answers
  4. Alternatively, you can also land on a specific respondent’s answers by clicking on their name in the respondents list shown in the Overview tab.
  5. A respondent’s answers will be displayed like this:
X